About Us

Our Vision

Our transformative learning programs develop and inspire today’s global workforce and society.

Our Mission

We elevate people, teams, and organizations to perform at their highest potential.

Our Philosophy

Inside-Out Learning is a global consulting firm based in Arizona. We change people from the inside out with our in-person and virtual programs, helping them transform their companies with increased employee engagement, improved retention, increased promotions, and revenue growth.

Over the past 20+ years, IOL has saved our clients over $1 billion dollars by helping improve organizational dynamics, increase employee engagement, raise retention rates, and develop next-generation executives. We have also helped our clients win over $2 billion dollars in new business with our Authentic Presence and Presentation Skills program.

We know how to transform leaders with our award-winning research and have the bottom-line results to prove it. We look forward to working with you and your most important asset, your people.

Dr. Sharon Lamm-Hartman

Dr. Sharon Lamm-Hartman is Founder and CEO of Inside Out Learning, Inc. (IOL), an award‐winning global leadership, team and organization development consulting business. “Dr. Sharon” and IOL are active members of the Women’s President’s Organization (WPO). Only 3% of women-owned businesses gross the required revenue to qualify for WPO membership. IOL is certified with Women’s Business Enterprise National Council (WBENC) and Women Owned Small Business (WOSB). In addition to running IOL, Dr. Sharon is a global executive and presentation skills coach, leadership and organization development consultant, speaker, writer, educator, wife and mom. 

With over 25 years of global experience, Sharon has worked across the United States and Europe as well as Beijing, Hong Kong, Singapore, and Thailand for clients such as American Express, Virgin Orbit, GE’s Leadership Development Center, ExxonMobil, E*TRADE, ARCO Chemical, AstraZeneca, Fannie Mae, Arizona Society of CPA’s, Volvo, and the National Reconnaissance Office. She has designed and delivered over 3,000 innovative programs, including many women’s development and executive presence and presentation skills programs. Dr. Sharon has coached thousands of CEO’s, executives, educators, professionals, and entrepreneurs worldwide. She’s created and facilitated several TTT programs building a culture of leaders teaching leaders at her clients. 

 For the past 19 years, Dr. Sharon served as a preferred executive coach for hundreds of Boeing Vice Presidents and Executives with exceptional results, including promotions, developmental job assignments, and saving E‐Series. She has personally designed and is teaching the Authentic Presence and Presentation Skills Programs, and team development programs to thousands of Boeing employees. Up to 80% of employees who participate in these programs achieve a promotion. Sharon also has her Top Secret Security Clearance and helps executive clients, program teams and customer relationships in classified environments. 

She was the co‐founder and first Director of Central Phoenix Women, a networking organization for women leaders, and wrote a regular column for Phoenix Woman Magazine. Dr. Sharon holds a doctorate from Columbia University in Leadership and Organization Development, a Masters in Industrial and Labor Relations from Cornell University, and two Bachelor degrees. She also has several coaching and assessment certifications. 

Dr. Sharon has also served as an Adjunct Professor of Leadership at Columbia University and as an Adjunct Faculty member at The Center for Creative Leadership. 

Dr. Sharon has been quoted on her views of coaching in numerous publications including, The New York Times, Forbes, and Oprah’s magazine, 'O' magazine. She has been honored and received awards from the Center for Creative Leadership and the Academy of Human Resource Development for her work and research on how to facilitate transformation in leadership development programs. 

Read More
Smiling professional woman seated on leather couch

Feature Dr. Sharon as a speaker at your next event! Learn more here.

Our Team

We have a large network of global consultants across North America, Latin America, Europe and Asia.

Professional headshot: smiling bald man in suit

James Hartman

Managing Director

James Hartman (He/Him) is a Managing Director with Inside-Out Learning, Inc. (IOL).

James has over 20 years of experience as a sales professional at The Vanguard Group, Morgan Stanley Investment Management, and Charles Schwab, where his role was to manage and develop new client relationships resulting in millions of dollars in new business. He understands the importance of authenticity and executive presence when communicating with an audience.

James brings his experience presenting to clients, prospects, corporate boards as well as larger industry organizations to IOL.  James has held various leadership roles, from being President of his Toastmaster’s Club to serving on the board of Seacrest Investment Management. He is also very involved in Boy Scouts of America and his community through the YMCA and Desert Foothills Foodbank.

In his business development role with Inside-Out Learning, James manages corporate communication and marketing strategies to develop new client relationships. As a video reviewer James shares his unique insights as a public speaker obtained as a sales professional and member of Toastmasters.

James has a BS in Management from Indiana University of Pennsylvania and an MBA in financial management from Drexel University. He is passionate about helping others express their authenticity.

James lives in Cave Creek, AZ with his amazing wife, son and a variety of domesticated and wild animals (teenager not included).

Read More
Smiling woman portrait in black and white

Kaela Petty

Project Manager, LTM

Kaela Petty (she/her), Manager of Learning, Technology & Marketing, is a skilled and detail-oriented member of the Inside-Out Learning team. She is passionate about creative problem-solving and strives to develop efficient processes while maintaining a high level of excellence.

As the learning, technology, and marketing manager, she brings 10 years of instructional design experience, including the design, development, and management of over a dozen online courses.

Kaela received her B.A. in English from Duke University and joined the AmeriCorps program, Teach For America, in 2012.

Her Myers-Briggs type is ISFJ, and her Authentic Presence Qualities are Openness, Integrity, and Trustworthiness.

In her free time, Kaela enjoys puttering around in her garden and turning clay into pottery.

Read More
Professional woman portrait in modern office

Chery Rose De Leon

Executive Assistant

Chery is an Executive Assistant with Inside Out Learning Inc. She has a strong background doing executive assistance work for well over seven years and has prior experience working in the customer service industry for more than five years. Because of Chery’s experience working with executives and various customer types, she always maintains a positive attitude to meet every client’s and customer’s demands and find solutions to their problems to the best of her ability.  

  

Chery is an innovative, goal-oriented, and multitasking person. She has exemplary integrity, reliability, and work ethic, with a strong commitment to professional excellence. She is a very dedicated person who can easily commit to clients' perspectives. 

 

Outside of work, Chery is a loving mother to her children. She loves cooking for her kids, and cooking has been her stress reliever since then. Chery also loves traveling. For Chery, traveling gives them the most memorable experiences, priceless lessons that they can choose to pass on to others, and share their best stories. 

Read More
Smiling woman in dark blazer against neutral background

Lane Rossiter

Program Coordinator

Lane Rossiter, Program Coordinator at Inside-Out Learning, brings over 20 years of experience in learning and development, backed by a bachelor’s degree in education and a passion for lifelong learning. She has a proven track record in designing award-winning training programs that drive high performance and understands the profound impact of quality coaching on individuals and organizations.

A dedicated advocate for exceptional customer experiences, Lane ensures every interaction is seamless and meaningful. As a certified PMP and CAPM professional and a member of the Project Management Institute, she excels in project management and coordination for IOL’s leadership programs.

Outside of work, she enjoys hiking the Arizona high desert, traveling, and cheering for the Minnesota Vikings with unwavering optimism.

Read More
Professional headshot of woman in office

Mae Magin

Marketing Specialist

Mae Anne Magin is the Marketing Specialist at Inside Out Learning Inc., where she oversees all marketing activities and fosters strong client relationships. With a Marketing degree from Saint Louis University, Mae brings a strategic approach to driving brand growth and visibility, leveraging her expertise to support the company's goals.

With four years of experience in Social Media Management, Mae has honed her skills in content creation, campaign management, and client engagement. She is proficient in tools like Canva, ChatGPT AI, and social media platforms, creating compelling marketing materials and driving customer engagement. Mae has completed a Digital Marketing Course and attends business seminars to stay current in the ever-evolving digital landscape.

Outside of work, Mae enjoys traveling with her daughter, playing the piano, and staying active at the gym. She is passionate about continuous learning and personal growth, always seeking new challenges to advance her marketing expertise.

Read More
Smiling woman wearing glasses and black blazer

Ma Jenica Medina

Learning Experience Designer

Learning Experience Designer

An advocate of digital learning and passionate about crafting eLearning, adult training, and multimedia assets to accommodate the changing needs of global learners. Currently pursuing a Certificate in eLearning Instructional Design from the University of California, Irvine, with experience designing interactive lessons, assessment programs, and developing multimedia assets.

Expert in planning, executing, and leading eLearning and training projects, including the development, maintenance, and upgrade of digital training products. Skilled in curriculum development, corporate training, LMS administration, instructional design, multimedia development, storyboarding, and technical writing.

Proven track record with organizations such as Afni Philippines, C&E Publishing, ePerformax Contact Centers, and Genesys, consistently improving learning experiences through innovative digital solutions.

Read More
Smiling woman with long hair in blue top

Felecia Williams

Consultant & Co-Facilitator

With over 20 years of corporate experience, Felecia Williams is a dynamic leader specializing in training, executive coaching, and team transformation. Her expertise includes team building, leadership development, personal branding, change management, and emotional intelligence.

Felecia has spent over two decades in marketing, serving as a Marketing Manager across various sectors, including fast-moving consumer goods and financial services. She has led strategic campaigns and client engagement initiatives, driving growth and impactful results.

Her true passion lies in transforming lives within the corporate space. As a certified life coach, she empowers executives, managers, and entrepreneurs to overcome challenges and achieve their goals through tailored coaching and strategic insights.

Believing that life is about creating memorable experiences, Felecia enjoys traveling and embracing new adventures.

Read More
Smiling professional woman headshot blue background

Heather Eisenhut

Program Coordinator

Over 20 years of experience in project management and event leadership across corporate and hospitality environments, most recently with USAA. There, she spent a significant portion of her career supporting corporate initiatives and events impacting the workforce of 20,000+ employees.

She is committed to delivering well-organized, high-quality experiences that support leadership development objectives and align with organizational goals.

Read More
Smiling woman with blonde hair outdoors

Laray Gates

Tech Moderator

Working hard behind the scenes, LaRay not only creates materials for in-person and online training, but also produces virtual workshop sessions and webinars. LaRay has worked as a freelance graphic designer for over 25 years. In 2020, with the onset of Covid-19, she quickly stepped into the role of virtual producer to help her partners transition for in-person to online training and enjoyed seeing the content in action.

Work-life balance is one of LaRay’s passions. To help others gain more balance in their lives, LaRay has donated her time by created countless logos for women entrepreneurs starting up a side business from their homes.

Earning a BA in Communications with an emphasis in Public Relations from Brigham Young University, LaRay has used her background to create materials that are not only visually stunning, but also create a clear and compelling call-to-action for the reader.

LaRay was born and raised in San Jose, CA, but has called Utah her home for the last 20 years. She enjoys the rural life, including running in the canyons, camping with her family, and being the “team mom” for her youngest son’s football and wrestling teams.

Read More
Inside Out Learning, Inc.

Leo Caldwell

Instructional Designer

Leo Caldwell (He/Him/They) is a Senior Consultant at Inside-Out Learning (IOL).

Leo is an award-winning virtual trainer and work-from-home veteran.

From a newspaper editor to a virtual corporate trainer, Leo brings his design expertise to any project. He has partnered with a diverse set of industries, including pharmaceutical companies, engine manufacturers, and non-profits.

He has a master’s in digital storytelling. He is passionate about sharing his story as a trans person to help change the world. He has been published in the Huffington Post, Gannett newspapers, and Slate.

Leo recently launched his inclusivity training business, Empathy By Design, that focuses on all-gender and LGBTQ+ training.

He lives in New Jersey with his son, wife and two dogs.

Read More
Smiling woman outdoors wearing a blue top

Sherrie Osako

Consultant

Sherrie Osako is a Senior Consultant with SCI Access at Inside-Out Learning (IOL).

 
Sherrie retired from the Boeing Company, with almost 33 years of service, as a Senior Manager with Boeing Test & Evaluation in September 2021.  She has extensive knowledge and experience in Satellite Integration and Test, Project Management, Line Management, Strategic Planning, and Leadership Development.  In her last role with Boeing, she was accountable for satellite test program integration and execution (quality, cost, and schedule), test leadership and project management excellence, overall lab excellence (quality and safety), and leadership development.
 
Sherrie received a B.S. in electrical engineering from the University of California, Santa Barbara.
 
Sherrie's Myers-Briggs type is ISTJ.  She is very dependable, organized, and has a passion for helping others.
 
Hobbies: Family Time, Beach Time, Hiking, Traveling, and Shopping!
Read More
Inside Out Learning, Inc.

Mark Spiwak

Consultant

Mark Spiwak is a Senior Consultant with SCI Access at Inside-Out Learning (IOL).

Mark retired from the Boeing Company, with almost 33 years of service, as President of Boeing Satellite Systems International, Inc. and Vice President of Commercial Satellite Systems at the end of 2017.

He has over three decades of business and engineering leadership experience supporting global commercial and government customers. Mark is a transformational leader and facilitator who has been involved with and led organizational re-alignments and helped customers significantly improve their business performance. Mark is passionate about mentoring and developing strong personal and professional relationships. He also served on the Board of TreePeople, a non-profit leader in environmental change.

Mark is also a Board member of KenCast, a secure broadcasting company specializing in secure content delivery utilizing patented Forward Error Correction (FEC) capabilities.

Spiwak received a B.S. in mechanical engineering from the University of Dayton, and an M.S. in mechanical engineering from the University of Southern California.

Mark’s Myers-Briggs type is ENTP, and his primary Executive Presence Qualities are Passion, Inspiration, and Openness.

Hobbies: Mark enjoys staying fit, is a USA Rugby fanatic, and enjoys reading in his downtime.

Read More
Smiling woman in white sleeveless top outdoors

Renee Campisi

Consultant

Renée has a proven track record of successfully transforming organizations and departmental capabilities for high performance achievement enabling a more engaged workforce to realize additional potential and achieve strategic objectives.  She is an expert Facilitator and Leadership Coach.  She has designed, implemented, and overseen several retooling programs throughout her career.  Renée is skilled at delivering in person and online learning and she supplements newly acquired knowledge with a Train the Trainer approach, Learning Cohorts, and/or Community of Practices to ensure new skills are transformed into proven capabilities.     

Renée brings 25+ years of Strategy, Organizational Effectiveness, Executive Coaching, Speaking, Leadership Development, Facilitation, Change Management, and Transformation experience to large Fortune 500 companies, such as Accenture, American Express, Pearson Education, and Freeport McMoRan.  She served in Senior Leadership roles of mid-sized organizations such as PowerSchool, an education software company, and Neudesic, a systems integrator and Microsoft reseller recently acquired by IBM.  Renée has also partnered with local technology startups in the greater Phoenix area by serving in their C-Suite and as an Executive Coach to CEOs.    

Most recently, Renée created and facilitated an online Strategic Planning process for Freeport McMoRan where she partnered with the C-Suite to develop key strategic themes and a roadmap that guided a series of online workshops with 180 people across the world resulting in clearly defined projects ready for immediate action. Renée also helped design and implement a Leadership Development curriculum for Freeport McMoRan that spanned all North and South America helping to upskill Site General Managers and their direct reports. Renée served as Head Coach to other training professionals, and she leveraged site-based Learning Cohorts to create a community of learning and cement the newly acquired skills for the 150 program attendees. 

Renée resides in Phoenix, Arizona, but originally hails from Michigan where she earned her undergraduate degree in Finance at Michigan State University.  Renée is personally committed to continued learning throughout her career and currently holds certifications in Prosci® Change Management, Agile Leadership with Scrum Alliance® in CAL-E and CAL-T, and Executive Leadership at the USC Marshall School of Business.  

Read More
Smiling professional woman in modern office

Lisa Ann Landry

Consultant

Lisa Ann has been a Senior Consultant with Inside Out Learning for over 9 years now. She has worked on most of our Boeing programs as a facilitator and coach with 5-star ratings. She is exceptional at giving feedback and participants consistently comment how transformative her feedback is. 

Lisa Ann is a world-class learning and development expert who has worked with nationally recognized training companies (SkillPath, Fred Pryor, and National Seminars) as a master trainer delivering programs that ignite, inspire and transform participants. She provides training program creation and delivery that transforms thousands by ensuring engagement, knowledge transfer, and skill development in a fast-paced, focused environment. Lisa Ann works has worked with senior level managers across organizations with clients such as Boeing, Microsoft, Clorox University, and Touro University, and Honda North America. 

Companies need short one and two-day live training offerings to build employees skills at all levels of the organization. She applies adult learning principles to design, develop and deliver learning solutions and materials. The results of her work include: 

  • Published "train the trainer" DVD COGS – Closers, Openers, Games & Setup 
  • Published LearnKey interactive training program, IC3, adopted into the Utah School System 
  • Successfully guided well over 40,000 individuals through workshops and seminars 
  • Delivered 40,000 hours of instructor-led training and over 5000 training dates. 
  • Delivered train the trainer programs covering, Creating First-Class Presentation Skills, Managing Presentation 
  • Anxiety, Using Humor, Planning a Powerful Presentation, Controlling the Presentation Environment, Being Confident in the Delivery, Motivating Adult Learners to Follow the Leader 
  • Facilitates and Coaches IOL’s Authentic Presence and Presentation Skills Program 

Lisa is a Ph.D. Candidate Management & Decision Sciences at Walden University and has her Master of Science (M.S. Degree) from Indiana Wesleyan University 

Certifications include: Certified Executive Coach, DISC Certified Facilitator, Executive Coach accredited by the International Coaching Federation (ICF) 

Read More
Smiling man in suit jacket on gray background

Jeff Buchanan

Consultant

Senior Consultant & Co-Facilitator​

  • Retired from the Army as a Lieutenant General after a 37-year career in 2019​
  • Led operations around the world including 5 combat tours in Iraq and Afghanistan​
  • Led the humanitarian response for 5 major hurricanes including Maria in Puerto Rico​
  • Founder of Lead By Example Consulting: executive mentor and keynote speaker​
  • Passionate about leader development: fights to help develop leaders in business, academia, government, and non-profits​
  • Expertise includes crisis leadership, decision-making, talent management, and working with media​
Read More
Inside Out Learning, Inc.

Phillip Lechter

Consultant

Phillip Lechter is a Senior Leadership Consultant for Inside-Out Learning (IOL).

Phillip is an accomplished business executive, entrepreneur, business and executive coach, international speaker and mentor with a strong focus on leadership and family values. Over the past 20 years Phillip has worked with a vast array of businesses from start-ups, SMBs and fortune 500.  Phillip is also the co-creator of ThriveTime for Teens, a finance and life-skills reality board game and host of the online show “Book of the Week”.

His greatest satisfaction comes from driving transformation through practical application that creates a clear ‘aha’ moment.

Industry Experience: Education, SaaS, Manufacturing, Aerospace and Finance

Phillip’s Myers-Briggs type is ENFJ and his Executive Presence Qualities that he focuses on are Confidence, Sincerity and Poise/Polish.

Fun Fact: Phillip earned Wisconsin State Champion for TaeKwonDo for two consecutive years and represented the Wisconsin in the Junior Olympics.

Hobbies: Phillip enjoys the outdoors, off-roading, and all sports.

Read More
Smiling professional woman holding eyeglasses

Fiona McKay

Coach & Facilitator

Experience​

  • >16 years in the aerospace & defense industry, with significant tenure at Rolls-Royce.​
  • Broad range of experience, including supply chain, project management, P&L forecasting, account management, cost reduction & business development.​
  • Relocated to Seattle from the UK in 2013.​
  • Additional business development experience with Parker Hannifin & Zero Avia.​
  • Completed 2-year Teach First program, a social enterprise supporting inner-city schools​
  • ​

Courageous Leader​

  • Led multiple major ‘disruptor’ projects that brought significant value in the face of fierce resistance, including new products to market & new technologies.​
  • Drove cultural change initiatives to enhance cross-functional collaboration.​
  • Launched the ‘Leading Ladies Of…’ platform to support more women into leadership & drive moreallyship between men and women, supported by multiple major A&D companies.​
  • Support individuals and small businesses to transform through executive and business coaching services.
Read More
Smiling woman with gray hair, floral blouse

Kimberlee Thompson

Consultant

Former Intelligence Community governmentcivilian and retired Navy Senior Enlisted Leader.Most recently Space and Intelligence SystemEngineer with a Defense Contractor. During 30+years working in the Intelligence Communityfocused on STEM workforce development.Certified professional in Weapons & Spaceweapons systems and former Chief of Training.National Security Agency (NSA) certifiedAdjunct Faculty instructor in radar theory, criticalthinking others. International CoachingFederation (ICF) certified Adjunct CertifiedCoach (ACC).​

​

Previously served in the US Navy. Keyassignments included National Security Agency,as well as many overseas & statesideassignments.​

Read More
Professional headshot of smiling man in suit

Tony Mueller

Consultant

Senior Consultant & Co-Facilitator​

Former Boeing Executive in Programs, Engineering and Operations​

​Prior to retiring from Boeing after a three decade career, was President of Spectrolab for 8 years. This Boeing subsidiary is the world’s leading supplier of space solar products. Had full responsibility for all functions at a stand-alone engineering and production site in Sylmar, California.​

​Previously, led the Spacecraft Design and Bus Products organization at Boeing Satellite Systems, responsible for a 700person team, performing engineering and operations of spacecraftsub-assemblies.​

​Extensive experience in executive presentations, including briefings to over 20 Members of Congress. Particular focus on new business campaigns with leading aerospace companies in both domestic and international settings. Boeing Executive Mentor. Developed course curriculum for For Your Considerationseries which explored broad leadership and audience capture tactics at Boeing, tailored for engineering and project management culture.​

​Since 2017, serves as a Board Member for the Discovery CubeLos Angeles, a non-profit children's museum.

​

Read More
Smiling blonde woman in purple blouse

Robin Underwood

Consultant

Senior Consultant & Co-Facilitator​

​Robin Underwood is a seasoned executive and learning and development expert with over two decades of leadership experience. Known for her transformative approach to business growth and organizational development, she has consistently driven performance improvements, increased employee retention, and maintained 100% client retention across global enterprises of many industries.​

​

Robin excels in crafting strategic initiatives that enhance customer service, boost sales, and strengthen leadership. She is committed to fostering a culture of continuous improvement by identifying skill gaps and creating tailored training programs that empower professionals to exceed targets and grow into leadership roles. Additionally, she optimizes sales organizations by implementing standardized processes, performance evaluations, and leveraging tools like skills scans and scorecards to drive measurable improvements.

Read More
Smiling woman with long brown hair, teal background

Amber Summer

Consultant

Amber is an experienced speaker, trainer, retreat host, off-site and virtual facilitator and Professional Coach. She has been in the coaching industry since 2018 and has a passion for supporting the leadership development of others.
Fun Fact: Amber is an avid horseback rider and enjoys spending time with her three horses.
Hobbies/something personal: During her free time, Amber enjoys playing the bass guitar, trail-riding, or reading.

Read More
Professional headshot of smiling man in suit

Gene Baker

Consultant & Co-Facilitator

With 28 years in the pharmaceutical industry — including 26 years in sales training and leadership — Gene has held multiple leadership roles such as Sanofi Regional Account Director (USMA),  Area Business Leader, Regional Sales Leader, & District Sales Leader, while also serving as a global facilitator focused on inclusivity and EQ.

In his current full-time consulting practice in L&D, he designs and delivers leadership, sales effectiveness, and emotional intelligence programs.

He has trained thousands of sales professionals in his role as a National Sales Trainer and Sales Leadership, consistently achieved top awards, and led a 9-month Emerging Leaders program whose first cohort achieved 100% promotion (90% within six months).

Previously served as Corporate Affairs Director at Exposure Plus TV, launching innovative services and coaching speakers.

Read More
Smiling professional woman wearing a beige jacket

Dr. Fariba Alamdari

Consultant

Dr. Fariba Alamdari has been a senior consultant with Inside-Out Learning Company for the past 5+ years. Fariba is one of our top IOL certified facilitators and consistently receives 5-star ratings as a facilitator and as one of our top executive coaches working with leaders to help them to establish a stronger and more impactful presence. She is frequent speaker on issues related to leadership development and the importance of diversity and inclusion. She has done a TEDx talk on the “Power of Diversity”. 

With over 20 years of experience in training as a Professor and a Dean in academia, and for nearly 14 years in the Boeing company she has gain extensive experience in both training executives and leading large organizations. She has trained executives and trainers for large aviation companies all over the world in the last 34 years. She believes in effective assessment of the needs and learning style of the trainees, clarity in objectives and material presented, skills in leading discussion, listening effectively and having emotional intelligence to keep the trainees engaged and interested. Providing concise training material, and facilitation process documentation as well as post training support are crucial parts of effective transfers of the knowledge and skills of a Training the Trainers process. 

She is a former Vice President of Marketing Strategy the Boeing Commercial Airplane Group, and Global Learning Institute for the entire Boeing Company. 

In 2006, Fariba was recruited by Boeing from Cranfield University in the UK where she served as the Chair of Department of Air Transport, and Dean of the Faculty of Engineering, Manufacturing and Science where she taught and mentored many of the industry executives of today. 

Fariba is recipient of awards including: "Ellis Island Medal of Honor“ from The National Ethnic Coalition of Organizations (NECO), “Woman of the Year” by Air Transport News, "Leadership Award” from the Centre for Women & Democracy, the “Professional Achievement Award’ from Women of Color, “Professional Practice Recognition Award” from State University of New York in, and “Sorenson Best Paper Award” for the paper on “Marketing to Female Business Travelers”. 

Currently she serves on the Advisory Board of Foster School of Business Center for Leadership & Strategic Thinking, University of Washington. She has served as the Chair of the Chancellor Advisory Board of University of Washington Bothell, and several nonprofit boards. 

Fariba received a PhD, Doctor of Science and a Master’s degree from Cranfield University in the UK. She resides in Bellevue, Washington with her husband, and has a son and a daughter. 

Read More
Smiling bald businessman headshot in navy suit

Gary B. Walters

Instructional Design Consultant

With over 30 years of diverse experiences in Instructional Design and Leadership Development (L&D), Gary has held prominent roles in the U.S. Air Force as a Training Manager, the Boeing Company as a Senior Learning Program Manager at the prestigious Boeing Leadership Center, and the U.S. Department of Treasury as a Senior Instructional Designer.

Gary is widely recognized for his expertise in adult learning, instructional systems design (ISD), curriculum development, and large-scale program management. Adept at problem solving and translating customer requirements into effective training interventions, Gary has designed and developed a variety of virtual and in-person, cohort-based programs to enhance the leadership presence and skills of first line managers, senior managers and executives.

Gary is experienced with multiple leadership and personality assessments (e.g., Hogan, Myers Briggs, DiSC™, Birkman) and is a Hogan Certified Professional.  Gary is an ISTJ (Meyers Briggs).

Read More
Smiling man in blazer against gray background

Rob Grossman

Consultant & Facilitator

A consultant, coach and facilitator with extensive experience designing and delivering learning, Rob specializes in inspiring and equipping managers and performers to create meaningful business impact. He has partnered with organizations across a broad range of industries and has led client engagements in Europe, Asia, Africa, and the Americas.

Previously served as Senior Director for BTS USA responsible for new business development and managed key accounts. Also, as account executive with Strategic Management Group (SMG), specializing in sales and business development. Earlier in his career, Rob led the sports and fitness operations of both profit and not-for-profit organizations. He has also worked as a biofeedback and neurofeedback therapist with sleep disorder, head trauma, and ADHD patients.

Read More
Smiling man in checked shirt against blue background

Raoul Encinas

Consultant

As an executive coach, facilitator, and consultant, Raoul, who is bi-lingual in Spanish and English, helps clients by leading transformative changes for organizations and people. Over 25+ years of documented achievement, he has led measurable performance improvements, organizational changes, and large-scale, complex projects for organizations such as the US Government, Hoffman La-Roche, Microsoft, Charles Schwab, Whirlpool, Avnet, Freeport McMoRan, and dozens of small and mid-size businesses.

 

During his Information Technology career, Raoul held executive roles leading teams and operations of 25 to 100 people in both revenue-generating and internal roles. In that capacity, he became passionate about helping people thrive during disruptive changes instead of merely surviving. Specific examples include overseeing a global multi-disciplinary team on a $100MM initiative and leading the merger integration of multiple IT organizations.

Raoul volunteers directly and through board service on workforce issues, and his passion is closing the gap between the needs of businesses and employees. Raoul holds a BS in Business Management and IT from Western Governors University and is a certified executive coach through the prestigious Hudson Institute of Santa Barbara.

Approach to Executive Coaching

Raoul leads clients through a thought-provoking and creative process to discover what is truly essential. The process helps clients generate realistic solutions and strategies, and make changes with support and accountability as part of a trusted partnership.

Raoul’s executive coaching clients include:

  • A CEO of a post-revenue tech startup who moved from survival mode to thriving mode by gaining clarity on true priorities and achieving pinpoint focus.
  • Former Executive Director of a not-for-profit who desired to transition into a new industry, and then accelerate the successful onboarding in the new role.
  • The executive IT leader of a global initiative who needed to better navigate a complex stakeholder landscape, while demonstrating increased executive presence.

Industry Experience                                 

Technology

Financial Services

Professional Services

Manufacturing

Government

Aerospace

Mining

Not-for-Profit

Read More
Bald man in suit wearing headset microphone

Xavier Pirla Llorens

Consultant

Spain

With dual engineering degrees and as a senior in-country consultant (Spain) with Inside-Out Learning, Xavier Pirla brought a very pragmatic approach to behavioral change, integrating some of the most advanced tools to build resilience while boosting professional performance. Francesc Xavier Pirla Llorens is a unique character, a civil engineer passionate about personal development and dedicated to providing a different view of human change technologies. He has an original blend of pragmatism derived from his studies in civil engineering and his career as a consultant, auditor of management systems combined with a humanistic approach to human beings' incredible possibilities. Throughout his career, Xavier has honed his skills in teaching executive presence and storytelling.

From this unusual mix, appeared the idea of retrieving structured analytical thinking on topics that usually tend to be diffused and surrounded by an unprofessional approach. In this sense, Xavier Pirla Llorens is the only Spanish Licensed NLP Master Trainer in the world. He is well known for internationally training at the highest level in 3 continents, including teaching executive presence and storytelling. His continued progression to date has led him to train more than 9000 students in Spain, Andorra, Switzerland, Denmark, United Kingdom, United States, Costa Rica, Ecuador, Venezuela, Mexico, China, Indonesia, Japan, and Thailand.

Thanks to his professionalism and dedication, Xavier Llorens Pirla became part of the team of co-facilitators in the training of Dr. Bandler both in London (UK) and Orlando (USA). His work has given him the acknowledgment of several universities: ESADE, IQS, Universidad de Navarra, University of Lleida, the University of Girona in Spain, Azuai University in Ecuador, Caribbean International University in Curacao, and the CIDEC in Venezuela. In addition to being able to train in 3 different continents.

At present, Xavier Pirla Llorens has exceptional national and international recognition, becoming a dedicated specialist in the application of NLP, resilience, and neuroscience in banking, pharmaceuticals, retail, consultancy, logistics among other sectors. Throughout his career, he has continued to refine his expertise in teaching executive presence and storytelling, helping professionals excel in various industries.

Read More
Smiling woman with brown hair wearing blouse

Clara Seeger

Consultant

United Kingdom

Clara is a leadership coach, corporate facilitator, online course creator, speaker, and author, specializing in neuroscience, mindfulness, and mental wellbeing. As an in-country facilitator (United Kingdom) based in London, she is experienced in teaching storytelling and executive presence. Building on her corporate background, Clara works with international companies across many sectors, languages, and countries, delivering neuroscience and mindfulness-based leadership development to help organizations create a culture of sustainable wellbeing in the workplace. Her approach marries ancient contemplative wisdom and meditation with findings from neuroscience, emotional intelligence, and psychology.

Certifications, Affiliations & Positions:

  • Certificate in Foundations of NeuroLeadership (NeuroLeadership Institute)
  • Associate of King's College London (AC)
  • Trustee at Contemplative Consciousness Network
  • Researcher at Mental Balance Initiative (Center for Contemplative Research)
  • Certified Emotional Capital Report Practitioner (RocheMartin)
  • Certificate of Advanced Coaching Skills (Neuroleadership Institute)
  • ILM Accredited Performance Coach Training (Culture at Work)

Publications:

  • The Ultimate Self Care Book: Improve Your Wellbeing; Build Resilience and Confidence; Master Mindfulness (Teach Yourself, 2020).
  • Mindfulness at work in a week: Learn to be mindful in seven simple steps (Teach Yourself, 2016)
  • Investing in Meaning: An Alternative Approach to Leveraging your Portfolio (Completely Novel, 2012).
  • Biography, Historiography and the Philosophy of History in Hermann Hesse's Die Morgenlandfahrt and Das Glasperlenspiel (Verlag Hans-Dieter Heinz, 1999).

Languages:

  • English
  • German
  • Greek
  • French
Read More
Smiling woman with short blonde hair

Frances McIntosh

Consultant

Scotland

Frances McIntosh PCC RDN LDN CDTLF

Frances is a Professional Certified Coach, Registered Dietitian, Mom to three young Entrepreneurs, dog and cat lover, and an in-country facilitator (Scotland) for Inside-Out Learning. She is a Certified Facilitator of all Dr. Brené Brown’s work, including Dare to Lead, and has extensive skills in executive presence and storytelling. A former Forbes Coaches Council Member, she has contributed 14 leadership articles, 6 videos, 2 podcasts, and over 100 expert tips published    by Forbes.

Frances works in diverse Fortune 100 industries throughout the world, helping executives and leaders enhance their leadership and communication skills. She also assists these leaders in increasing their energy, passion, and productivity by focusing on healthy lifestyle changes, including nutrition, exercise, and sleep.

Having competed in sprint triathlons and swum 38 miles to raise awareness and funds for people with spinal injuries, her passion is helping people live their best lives, showing up as their most authentic selves with courage and a real zest    for life.

Read More
Smiling man headshot in dark suit

Ranjan Kumar

Consultant

India

With over 15 years of experience in training, learning and development, Ranjan Kumar is an IOL in-country consultant (India) focused on accelerating the adoption of technology while aligning it with their innate potential for personal influence as part of enabling Change Makers and Business Leaders in their endeavor to optimize their human capital. He is skilled in teaching people storytelling concepts and executive presence, which are essential for effective communication and leadership.

He worked as a Digital Transformation Advocate and Chief Learning Officer at Akrivia HCM (A Multinational SaaS Company).

While technological advancement and cheap processing power in everyone's pocket will change everything, Ranjan is curious as to how this is going to align with the most valuable components of a business which are intangibles: the mission, the vision, the story, the brand, the communication, and the intelligent process that organizes people and things efficiently to get something done effectively.

Being the leader or company that coordinates a tribe of people is more valuable for him, which makes him curious as to how human potential will play a role in creating the most transformative experience for everyone involved - employee to customer.

He contributes his thoughts on how organizations need to learn new ways of creating things that are special and custom-made for each employee and create more of ‘Moments That Matter’. Most importantly, how they need to learn ways to care deeply while adding soul to their brand.

Ranjan is also a World Expert on Authentic Influence and helps Professional Experts increase their impact without being sleazy through a 'being-centered' approach focusing on CLARITY, CONNECTION, AND CREATION.

With over 21 years of first-hand experience in inside-out transformation, he has successfully touched over fifty thousand lives through his talks, workshops, and one-on-one coaching sessions and has helped people find their real voice and connect with their authentic selves.

And now he finds fulfillment in making space for the enablement of leaders through inside-out growth and helping them scale their impact globally.

Read More
Inside Out Learning, Inc.

Crystal Blackwell

Consultant

Crystal Blackwell is a Senior Consultant at Inside-Out Learning (IOL).

Crystal has more than 20 years’ experience serving in senior leadership roles in Fortune 100 companies such as Liberty Mutual and Chase Bank. Crystal is an expert in enhancing workforce performance and helping employees optimize their professional development. In addition to her experience as a seasoned leader, Crystal partners with State Farm, City of Phoenix, City of Chandler, Collide, NXP, and Digital Alliance to provide consulting, leadership coaching, and training services. She gives leaders the knowledge, skills, and tools necessary to recruit and retain employees by making them feel empowered and included. Crystal’s gift is engaging her clients with tools and practical results-driven solutions. Additionally, she also enjoys working with organizations and work teams to create a positive and thriving work community with a particular emphasis on retaining top talent.

As a Certified Business Coach, Crystal’s mission is to guide leaders on their journey from where they are to where they want to be. She does this by focusing solely on their goals and creating a coaching plan built on trust and accountability. Crystal supports C-suite leaders by developing strategies to attract and retain high-performing talent for the 21st-century workplace.

Crystal is a member of Top Ladies of Distinction, Inc., and is an active member of The Chandler Chamber of Commerce. She holds a bachelor’s degree in Psychology, Business Management and is certified in Diversity Inclusion Training.

Fun Fact: Crystal enjoys Salsa dancing and making street tacos.

Read More
Smiling man in suit and open-collar shirt

Carlos Vargas

Consultant

Colombia

Carlos is a senior consultant for Inside-Out Learning, where he helps his clients to develop and deliver innovative learning and execution journeys that transform and drive business to a new level of performance. He started about 30 years ago in the Project Management and Process Improvement practices of Accenture in Colombia. He also worked for Citibank in Colombia and the United States, responsible for quality and productivity initiatives being rolled out in both the Consumer and Corporate franchises across Latin America.

After his MBA, he worked for BTS, a leading Executive Development and Strategy Implementation firm.  

He was born and raised in Colombia, and is fluent in both Spanish and English. Carlos has a deep understanding of the cultural nuances and business practices of both Latin America and North America. He earned his MBA from Columbia Business School in 2004 and also holds a BA in Business from Universidad del Rosario in Bogotá, Colombia, as well as a Postgraduate Diploma in International Business from Universidad Externado, also in Bogotá. His educational background, combined with his extensive work experience in various industries, has made him a highly sought-after consultant for companies across Aerospace/Defense, Financial Services, IT/Telecom, Professional Services, and FMCG.

Read More
Smiling professional woman in blue blazer

Ursula English

Consultant

Ursula English is currently a business consultant, executive coach, and personal development mentor focused on enabling win-win-win solutions across the spectrum.

English recently retired from The Boeing Company where she held a number of executive roles across Boeing’s commercial, defense, and services businesses. Her career culminated in leading manufacturing, safety and quality for Boeing Defense, Space, and Security (BDS). In this role, she led almost 7,000 employees and managed a global portfolio that included more than 20 product platforms across 27 different facilities.

Previously she served as vice president of Boeing Environment, Health & Safety, where she led Boeing’s workplace safety and environmental sustainability efforts. During her tenure, workplace injuries decreased by 40 percent and greenhouse gas emissions decreased by 17 percent, while production increased by 25 percent during the same timeframe. Under her leadership, Boeing was awarded the National Safety Council’s Green Cross for Innovation in 2017 and the Robert W. Campbell Award for Safety Excellence in 2018.

English began her career in 1988 as an aircraft mechanic on the MD-80 aircraft program after honorably serving in the U.S. Air Force as a jet engine mechanic. While working at Boeing she earned a bachelor's degree in business and management from Azusa Pacific University and a master's degree in human services from Springfield College. She also holds a Federal Aviation Administration airframe and power plant license.

Ursula is the recipient of the Women of Color STEM Award, and served as executive vice president for the 13,000-member Boeing Leadership Network. English has a lifelong passion for empowering teams and developing employees. She initiated and led an employee development group that supported hundreds of rising leaders, and championed more thoughtful and strategic decision-making.

Read More
Headshot of man in suit and tie

Lixin Guo

Consultant

China

Lixin Guo is a Senior In Country Consultant (China) at Inside-Out Learning (IOL), with experience in executive presence and storytelling, essential skills for effective communication and leadership.

Lixin has three years of working experience as a Mechanical Engineer, ten years of business development, and over 18 years of training, facilitating, coaching, and consulting. He has extensive knowledge and experience in Leadership Development, Talent Development, and Team Development. He is the pioneer, practitioner, and developer of Co-Creative Training he created a couple of years ago.

Lixin is also a certified practitioner of MBTI, Emergenetics, EQ-I, LEA (Leadership Effectiveness Assessment), and SPA (Sales Performance Assessment)

Lixin received a bachelor's degree in Mechanical Engineering, a master's degree in Business Administration, and a certificate in Business Strategy from Cornell University.

Lixin's Myers-Briggs type is INFP. He is kind, insightful, visionary, and flexible. His mission is to help people to achieve their dreams through training, facilitating, coaching, and consulting.

His hobbies include Photography, Music, Hiking, Traveling, and Badminton.

Read More
Inside Out Learning, Inc.

Angela Garmon

Consultant

Angela is a Senior Consultant at Inside-Out Learning, Inc. (IOL)

Angela Garmon is a leading voice for effective change management. Angela is a sought after speaker and facilitator, who delivers a variety of engaging talks on topics that enable others to cultivate their desired results.

Angela’s career started in hospitality. She had the opportunity to work in 5 star and 5 diamond environments. Therefore, she understands the importance and impact of culture.

Working up the ranks to an Interim Director of Finance and Six Sigma Green Belt for Starwood Hotels & Resorts, Angela saved the company millions by creating a best practice project that became nationally recognized, which charted the course for her progression.

Now, she leverages these skills to develop the right strategies for her clients to produce high performing teams, while also maximizing their own leadership potential.

Angela enjoys speaking to executives, community leaders, entrepreneurs, and attorneys. When she speaks, Angela positions the audience in a way that allows her to gently challenge them to explore how they show up, understand who they influence, and discover ways they can lead change despite the obstacles they face.

Read More
Inside Out Learning, Inc.

Brendan Doyle

Consultant

Australia

Brendan Doyle has been honoured to work with Dr. Sharon Lamm-Harman and the wider IOL team as a Contractor who provides local support to IOL Australian clients.

Whether as a senior manager, business owner or management consultant, Brendan has sought over the last 40 years to find the alchemy that results in aligned and engaged individuals and workplaces. As the automation of work continues, effective personal and inter/intragroup communication has never been more critical to organisational performance. Couple this with the continuing challenge of decreasing workforce engagement, organisations must focus on creating and maintaining an environment that allows individual and group purpose and identity to be aligned and satisfied.

  • Creator/Co-creator and workshop facilitator of major leadership development programs attended by thousands of participants from all leadership levels. Clients included: Telstra, Energy Australia, Phillip Morris, GlaxoSmithKline, Rio Tinto, Coles.
  • Senior executive strategy planning sessions. Facilitation of structured planning sessions to guide participants to explore current state through to identifying road map to desired future state.
  • Area/s of subject matter expertise; Leadership, Change Management, Facilitation, Education/training (including eLearning
  • Qualifications include a Bachelor of Business, Master of Education (Training & Development), and Master of Open & Flexible Learning
Read More
Inside Out Learning, Inc.

Randy Ganacias

Consultant

Randy Ganacias is a Senior Consultant at Inside-Out Learning (IOL).

Since 2014, Randy has managed the technical and video production of IOL programs. He also assists in the development of presentations and pitches for leaders in aerospace, healthcare, and higher education with a list of thousands of leaders over the past 20 years. A recent consultation assisted in a contract award of over 300M.

Randy is also a product developer and inventor. His focus is always on the outcome and experience, whether it’s a consumer, decision-maker, or investor, his work and guidance reflects his empathetic, customer-centric approach.

Randy’s Meyer’s Briggs type is ISTJ, but he identifies as an ENFP when around his wife and an INTP at the poker table. His strongest Executive Presence qualities include thoughtfulness & clarity.

Hobbies include martial arts, photography, and poker. Although he played poker professionally for a short period, his wife and three kids can always tell when he’s bluffing.

Read More
Inside Out Learning, Inc.

Rebecca Livesey

Consultant

Australia & United Kingdom

Rebecca Livesey is a Senior Consultant for Inside-Out Learning (IOL).

She is an Executive Leader, Strategic Facilitator, Executive Coach, and Keynote Speaker dedicated to making a difference in the world of work. For over 20 years, she has worked in strategy and leadership roles across Australia and the UK, leading and facilitating complex change in large organizations. She has an MA in Mathematics from Oxford, is a behavioral profiler and has extensive expertise in mindset coaching and culture change.

Rebecca is regularly interviewed by the media on her approach to leadership and has been featured in CEO Magazine, Business Insider Australia, ANZ Bluenotes, and M2 Women. She is a regular contributor to Entrepreneur.com writing about leadership and business transformation.

Her absolute passion is helping leaders transform their organizations through their people.

Industry Experience: Resources, Energy, Logistics, Heavy Asset Industry, Education

Rebecca’s Myers Briggs type is ENFJ, and her primary Executive Presence Qualities are Inspiration, Confidence, and Warmth.

Hobbies: Being underwater, in a remote tropical location, interacting with sea creatures is one of her favorite things to do!

Read More
Close-up portrait of person wearing glasses

Konrad Wdowiak

Consultant

United Kingdom

Konrad is a seasoned consultant, trainer, facilitator, and cultural advisor in the field of personnel and organizational development, cross-cultural communication, diversity & equality management, with more than 15 years of overall experience in business, academia, and NGOs. He is an in-country consultant (United Kingdom) at Inside-Out Learning and is strongly committed to his own personal development. Konrad holds two master's degrees in management and sociology and is active in the Society for Intercultural Education Training and Research (SIETAR - both UK and Europe). He possesses a deep knowledge and experience of working with employees of different cultural backgrounds and is focused on building long-term business relationships.

Konrad's skills include executive presence and storytelling, which are essential for effective communication and leadership.

Specialties:

  • Intercultural Communication, Cultural Awareness, Cross-cultural Training, countries of specialization - Poland, UK, USA, Spain, Israel,
  • Cultural Due Diligence,
  • Relocation Training, Daily Living Consultancy,
  • Coaching, Lecturing,
  • Personnel Appraisal, Employee Relations, Diversity & Equality Programs,
  • Time Management, Stress Management,
  • Organizational Development, Corporate Culture, Culture Change
  • Effective Learning, Modern Techniques of Processing Information (speed reading and mnemonics)
Read More
Inside Out Learning, Inc.

Elaine Ralls

Consultant

Elaine Ralls, Ph.D, Senior Consultant at Inside-Out Learning (IOL).

Elaine’s experience crosses several industries, prioritizing leadership effectiveness and business strategies that support success in evolving organizational environments.  Elaine has a BS, an MBA, and a Ph.D. in business strategy and holds certifications in case management and vocational  counseling.  Her dissertation research explored measuring the ROI on advertising and marketing investments, and one of the businesses she co-founded is Commit Agency, a nationally recognized advertising agency headquartered in Arizona.

Elaine successfully built one of America’s first comprehensive return to-work programs, which was acquired by NovaCare, a national leader in rehabilitation, and was an organizer of a denovo Arizona chartered bank that merged with publicly held Bank 34 where she now serves on the Board of Directors and as Chairperson of the Audit committee.

“Finding the gap” is her passion, and has led to many additional business opportunities. Elaine was dubbed a “serial entrepreneur” by Biz AZ Magazine and is a sought-after speaker on leadership, relationship effectiveness and branding.

Elaine’s desire to live her own personal brand of “One Big Life” challenges her to make a positive impact at work, in her family, with friends and in the community. She is a founding member of Women Presidents’ Organization and has served on the board of the Better Business Bureau, the Boys & Girls Clubs of Metro Phoenix, AZ Foundation for Women, and Women on Boards, a national organization preparing women for board service. Elaine spent years as part of Vistage, an international organization of CEOs, has been an adjunct  professor at the Colangelo College of Business at Grand Canyon University, is an active Rotarian, and is an enthusiastic lifelong learner.

In between her time on the golf course and in various board rooms, Elaine supports others to find and stay in the place of most potential and live their own “OneBigLife”. She enjoys working with forward-thinking individuals and teams who are striving to create long term and meaningful relationships.

Read More
Smiling bearded man in blue blazer

Mohammed Ikangothi

Consultant

India

Mohammed Ikangothi is a soft skills expert and a professional image consultant specialized in training on professional presentation skills and effectual body language at work. He forayed into human resource training 17+ years back, having industry experience training employees on outsourced campaigns by British Telecom, Wells Fargo and staff training across India for LG, ITC India, Coca Cola India, etc.

He is a graduate in Chemistry from the University of Calicut and an Advanced Higher Diploma Holder in Export Management from IIEM, Bangalore, India. The energy and passion he brings to the sessions, coupled with his public speaking abilities and facilitating techniques, make his training patterns very unique. He has been awarded as the Youngest Leadership Trainer, post his training stint with 1200 MBA graduates by the Director of Management Studies & Entrepreneur cell under the University of Kerala.

Mohammed is also a certified Trainer by the Indian Society for Training & Development (ISTD- Government of India) to undertake ministry level project for implementation under Lakshadweep Administrations, Government of India. He is known for his soft skills trainings at premier national institutions in India which include the Indian Institute of Technology Bhubaneshwar, National Institute of Technology (NITC, NITT, NITK), and is one of the official training resources for the Kerala Police Academy, Kerala, India.

Throughout his career, he has trained 200,000+ engineering and MBA students across India and holds training for corporate clients in India and the Middle East on professional presentation skills, storytelling, and other soft skills in demand.

His areas of interest include designing new ice-breaking techniques for different crowds, assessment tools, traveling, and image consulting.

Read More
Smiling middle-aged man in outdoor setting

Richard Hodge

Sr. Advisor

Richard Hodge is a dynamic business leader with a gift for facilitating interactive business discussions.  

He has created over 30 Train the trainer programs for leading solutions such as Blue EQ, Symphony and Coaching for Performance and facilitated leader training programs for BMS, Toyota, CNET, American Express, Nokie, Oracle, Salesforce etc.  Have specifically trained and coached leaders to run breakout sessions and facilitate experiential learning sessions for University of Phoenix, Amgen, UPS, and others.  

 

Richard is co-author of the book, The Mind of the Customer: How the World’s Leading Sales Forces Accelerate their Customer’s Success. In writing this book Richard incorporated his years of experience working in various fields developing and marketing intellectual capital. He has just finished a new research report about how the leading corporations are developing their next generation of leaders. The white paper came out January 2019 called five Truths and a Lie. Richard founded the Real Learning Company and served as its President and CEO over 20 years ago where he focused his energy on the development of new breakthrough learning systems and the company’s development of provocative thought leadership in the sales, management, and leadership areas.  

 

Richard has led his team in developing new learning programs for clients such as American Express, Bristol-Myers Squib, DaimlerChrysler, Lexus, Nokia, Symantec, Time Warner, Toyota, University of Phoenix and UPS. Richard’s career has taken him across industries and all levels of management and leadership. His early career was spent with AT&T and Occidental Petroleum. Richard then entered the business software arena and held various executive level positions with leading organizations such as Foresight Systems, United Computing Systems and Execucom. During this period, Richard additionally sat as a director on a variety of boards around the United States. Prior to founding the Real Learning Company Richard worked with an elite team to acquire, reorganize, and turn around several software and hardware global organizations. Over the past several years Richard has become closely involved with several corporate leaders to help them drive strategic change.  

 

Richard earned his MBA – University of Southern California and BS – University of Southern California - in Organizational Development. 

Read More
Smiling woman with long hair outdoors.

Arati Garg

Consultant

India

 Seasoned Learning & Development professional, with an overall experience of 12+ years with credentials in L&D. She has conducted more than 1000 training programs on different topics across different states & cities in India. 

Hands on experience in conducting effective & engaging in-class & VILT programs. Well versed with conducting training on online platforms such as Cisco Webex, MS Teams, Google meet and so on. 

Highly effective at incorporating strategies and contributing to the organization’s Leadership and Behavioural Development for Automobile, Manufacturing, IT, ITES, Real estate, Oil & Gas & Education industry to achieve business objectives and effectiveness with specialization in L&D, Team building, Change Management, Leadership Development, Campus to Corporate, Language enhancement, Accent Neutralisation, Voice & Accent, Soft Skills, Presentation Skills, Business Communication, Manager development programs and so on. She has trained an audience ranging from 5 to 200 participants. 

She brings in a unique blend of Corporate and Academia and has achieved excellence in diverse streams, where she has been training in Engineering & Management colleges on Soft Skills to graduate and post graduate students. 

Languages

English - Expert

Hindi - Proficient

Marathi - Proficient

Read More
Smiling older woman wearing red blazer and pearls

Marsha Petrie Sue

Consultant

Marsha has been a Senior Consultant with IOL for over 9 years and is our lead facilitator of our Authenticity Code programs across our clients. She consistently receives 5-star ratings and participants adore her sense of humor as she makes every program fun and engaging. She is also an IOL executive coach and offsite facilitator. She is responsible for training and evaluating new facilitators at IOL and has also taught train the trainer programs with Fred Pryor Seminars. Marsha has over 30 years’ experience serving as an executive and served as board member of Fortune 500 companies. As a former corporate executive, she has applied her extensive corporate background in the speaking industry and as an executive coach and trainer. 

As the Executive Vice President of Westinghouse Financial Services/American Directory project, she worked on projects that helped companies succeed financially. Her ability to train and facilitate employees and executive teams in reaching corporate goals helped organizations achieve maximum results. Her positions have taken her to South Africa, New Zealand, Australia, Europe, Mexico, Canada and every state in the U.S.A. Marsha has been featured in the Wall Street Journal, Investor’s Business Daily, USA Today and more. 

Marsha is a certified Myers Briggs Type Indicator assessment practitioner and a Certified Virtual Presenter. She has worked with the executive teams at Best Western International Hotels, Shell Oil Company, Quest Diagnostics, American Express, Boeing, major hospitals, world class law firms and more, helping them improve communications, reduce conflict, understand politics, change and culture, and polish presentation skills. 

She also coaches corporate executives, teams, leaders, and employees who want to improve their skills in communications, platform presence, emotional intelligence, and conflict resolution. She capably addresses the generational divide, cultural diversity, gender differences and change management in today’s environments. Marsha’s coaching clients include ‘C’ Suite executives, Medical Doctors, and Staff, as well as leaders within a variety of industries who want to improve their leadership, team dynamics, motivation, and mentoring skills. 

She is an avid volunteer and is currently the Chair for Women’s Outdoor Media Association. Their annual project raises money for Foundation for Women Warriors, Navy Seals Family Foundation, the Arizona Marine Corps Scholarship Foundation and more. Marsha received the Daughters of the American Revolution Community Service Award in 2020. Marsha’s best-selling books include The Reactor Factor: How to deal with difficult work situations without going nuclear, Toxic People: How to deal with difficult people without weapons or duct tape and The CEO of YOU: Leading yourself to success. 

Marsha earned her Bachelor of Arts from the California State University at Long Beach and her Master of Business Administration, Magna Cum Laude from the University of Phoenix. In addition, she attended the Darden School of Business. 

Read More
Smiling professional in suit jacket and blue shirt

Nicholas Jiles

Consultant

Nicholas Jiles is a Corporate Trainer, Leadership Coach, International Speaker, and Air Force Retiree who has worked with Inside-Out Learning during the past year. He is an exceptional facilitator and coach of IOL’s Authenticity Code program. 

Prior to joining IOL, during his military and civilian career, he has had the opportunity to garner thousands of hours in classroom, military drill, field training instruction and facilitation. He has trained five newly inducted instructors in a train-the-trainer (TTT) program lasting a period of 90-days each which consisted of field facilitation, classroom instruction, and military operations training. He has also prepared 30 academic instructors in a two-week trainer program to teach students who arrived for military indoctrination. He was hand selected from a pool of 500 instructors to help build the train the trainer program to consolidate three different programs to maximize instructor effectiveness during manning shortages. As a Quality Assurance Manager, Nicholas was responsible for the upkeep of all training programs, product inspections, On-the-Job record review, as well as certifications. 

Nicholas has coached diverse teams to break through obstacles, improve communication, close the gap on workplace issues, and help individuals identify blind spots for self-improvement. As a facilitator, he has helped train over 500 managers of an oil company to increase leadership capabilities, awareness, and enhance relationships for a more effective workplace environment. As a volunteer trainer, Nicholas has provided 10 hours of leadership, supervising, and management training to the Catalyst Center formerly known as the Women’s Business Center. Nicholas has spoken on leadership subjects on numerous platforms around the world. To add to his knowledge in leadership areas, he is also a certified Emotional Intelligence and DISC behavioral trainer. Helping people understand their behaviors and control their emotions in the workplace helps bridge the gaps and enhances the success of the organization. 

Nick earned his Bachelor of Arts, Organizational Management, Ashford University and Associates in Applied Science, Educational Administration and Management, Community College of the Air Force. 

Read More
Smiling man wearing light blue collared shirt

John Hood

Consultant & Co-Facilitator

Former senior executive in the U.S. Government with over 36 years of program management, systems engineering, and operations experience in the Intelligence and Defense communities, including 28 years of active duty service in the Navy and eight years as a member of the Senior Executive Service at the National Reconnaissance Office (NRO).

Previously Director of NRO’s Communications Systems Directorate and NRO Chief Information Officer, leading a multi-billion dollar portfolio of space communications, information technology, and cybersecurity programs that provided increased resiliency, availability, and capacity for the NRO and its mission partners.

Senior instructor at NRO’s Acquisition Center of Excellence, teaching courses in leadership, management, and complex decision-making to NRO government staff.

Read More